Terms of Service

These Terms of Service apply to hipaidang.com, the Paidang application, and related services, including browsing, account registration, creating or viewing professional profiles, submitting inquiries, contacting professionals, and using the Ranking Boost feature.

By using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

1. Operator

The Services are operated by Paidang.

Contact email: contact@hipaidang.com.

2. What Paidang Is

Paidang is a platform that helps customers discover, learn about, and contact photographers, videographers, makeup and styling professionals, and other independent service providers.

Paidang itself does not provide photography, makeup, styling, or other offline professional services.

Except for separately identified platform features such as Ranking Boost:

• Paidang currently does not charge commissions on service transactions between customers and professionals;
• Paidang does not collect payments on behalf of photographers, makeup artists, or other service professionals;
• Paidang does not determine professional pricing;
• Paidang does not negotiate or enter into service contracts on behalf of either party;
• Paidang is not an agent, employer, employee, partner, or joint operator of any professional or customer.

Any service relationship between a customer and a professional is established directly between those parties.

3. Professional Profiles and Platform Review

Paidang may manually or automatically review information, portfolios, and publicly available social media accounts submitted by professionals in order to reduce fake accounts, stolen content, spam, and other obvious misuse.

Such reviews are primarily conducted for platform safety and basic authenticity checks and do not constitute professional certification, background checks, or guarantees of service quality.

Even if a professional's profile has passed a platform review, this does not mean that Paidang:

• Confirms that the professional holds any particular license, qualification, or insurance;
• Has verified the professional's full identity, background, or employment history;
• Guarantees the professional's level of skill or competence;
• Guarantees that the professional is suitable for any particular job;
• Guarantees that the professional's services are lawful, safe, or compliant with local requirements;
• Guarantees that the professional will perform the agreed services.

4. Customer Choice and Responsibility

Customers are solely responsible for deciding whether to contact, select, or hire a professional.

Before hiring a professional, customers should independently evaluate the professional according to their own needs and, where appropriate, verify matters including:

• Experience, portfolio, and professional ability;
• Identity and contact information;
• Qualifications, licenses, permits, or insurance required under local law;
• Scope of services and pricing;
• Payment and deposit arrangements;
• Cancellation and refund terms;
• Service location and personal safety;
• Delivery timelines, formats, and copyright arrangements for completed work.

The appearance of a professional on Paidang, any ranking or ordering, platform review status, or Ranking Boost position does not constitute a recommendation, certification, endorsement, or guarantee by Paidang.

Customers should take reasonable precautions, particularly before making payments, meeting someone in person, or receiving services on location.

5. Professional Responsibilities

Professionals are fully responsible for the services they provide.

By offering services through Paidang, a professional represents and warrants that:

• Information concerning their identity, services, pricing, and contact details is truthful and not materially misleading;
• They have the right to provide the services they advertise;
• They possess the skills and experience reasonably required to provide those services;
• Where required by local law, they will independently obtain and maintain any applicable licenses, permits, registrations, insurance, or other qualifications;
• They will comply with applicable tax, consumer protection, privacy, advertising, and other laws relating to their services;
• They will independently agree with customers on pricing, payments, cancellations, refunds, delivery, and other service terms;
• They are responsible for services provided by themselves and by their employees, assistants, contractors, or collaborators.

Paidang is not responsible for ensuring that professionals continuously satisfy these requirements.

6. Service Relationship Between Customers and Professionals

Any booking, service contract, or other arrangement formed between a customer and a professional exists solely between the customer and the professional.

Paidang is not a party to such contract or arrangement.

The parties are independently responsible for handling:

• Quotes and price negotiations;
• Deposits and other payments;
• Scope of services;
• Service dates, times, and locations;
• Cancellations and rescheduling;
• Refunds;
• Late arrivals or no-shows;
• Service quality;
• Personal injury or property damage;
• Creation, editing, and delivery of photographs, videos, or other works;
• Copyright, image rights, and commercial-use permissions;
• Any other dispute between the parties.

Paidang may, at its sole discretion, provide communication or reporting channels, but is not obligated to mediate disputes, issue refunds, provide compensation, or otherwise resolve disputes on behalf of either party.

To the extent permitted by applicable law, claims or liabilities arising from the conduct of another user or third party should be asserted against the party responsible for that conduct.

7. Accounts

You must be at least 18 years old and legally capable of entering into a binding contract.

You must:

• Provide truthful and accurate information;
• Keep your login credentials secure;
• Be responsible for activity conducted through your account;
• Promptly contact us if you become aware of unauthorized use of your account.

If we reasonably believe that an account violates these Terms, is involved in fraud, infringement, platform abuse, or poses a threat to the safety of other users, we may restrict, suspend, or terminate the account and remove related content or profiles.

8. User Content and Portfolio Materials

You may only upload content that you lawfully own or for which you have obtained all necessary permissions, including photographs, videos, text, profile images, portfolio materials, and other information.

You represent that any content you upload does not infringe another person's:

• Copyright;
• Trademark rights;
• Image or publicity rights;
• Privacy rights;
• Other lawful rights.

To operate Paidang, you grant Paidang a non-exclusive, worldwide, royalty-free, limited license to, to the extent necessary to provide and promote the Services:

• Store;
• Reproduce;
• Resize or reformat;
• Display;
• Transmit;
• Distribute your submitted content.

You retain ownership of your content.

If content is deleted or an account is terminated, we will stop newly displaying that content publicly, although copies may remain for a reasonable period where required for legal, security, dispute-resolution, caching, or backup purposes.

We may restrict or remove content upon receiving a reasonable infringement complaint, or where we believe the content is unlawful, infringing, deceptive, or otherwise violates these Terms.

If you believe that any content on Paidang infringes your copyright, image or publicity rights, privacy rights, or other lawful rights, please contact us at contact@hipaidang.com and provide the URL of the relevant page, a description of the rights you believe have been infringed, and reasonable supporting evidence.

We will review the matter within a reasonable scope and may, where appropriate, restrict, hide, or remove the relevant content, or take action against the relevant account.

9. Reviews

Reviews displayed on Paidang may come from the following sources:

• Platform reviews: Submitted by signed-in customers in relation to an inquiry they personally sent through Paidang, after the applicable review time has arrived;
• External reviews: Added by professionals from past customers' reviews on Instagram, Google, offline, or another source, and labelled with that source on the profile.

Every review must include at least one photo as evidence. The photo must show a real person and relate to the service reviewed. Depending on how a review is added, Paidang checks its photo evidence manually or automatically (including whether it contains prohibited content and whether a person is visible) and reads available metadata such as capture time and device. Metadata may be missing or altered; it is used only as a supporting signal and does not by itself prove authenticity. If none of the photos pass these checks, the review is not published and the submitter may try again with other photos. If the daily capacity for automated checks has been reached, the review is shown as "under review" and published once the check passes.

Submitters choose for each photo whether it is shown publicly. Public photos are displayed with the review on the professional's profile. Private photos are used only to verify the review, are not shown to the professional or other visitors, and are deleted after at most 30 days, as described in our Privacy Policy.

A review marked "Evidence verified" means Paidang has manually spot-checked the review's photo evidence. It does not mean that Paidang has confirmed that the parties entered into a booking, made or received payment, completed the service, or that every statement in the review has been independently verified. Platform reviews and external reviews can receive this mark after a manual check; external reviews keep their original source label.

When adding an external review, a professional must:

• Include at least one photo showing a real person from that customer's service;
• Confirm that the customer has agreed to publish the review, and any photos marked as public, on Paidang;
• Accurately identify its source, have the right to use the content, and not fabricate, alter, or otherwise present it in a misleading way.

Each professional may add up to 5 external reviews. External reviews keep their source label and may receive the "Evidence verified" mark after a manual check by Paidang. Professionals may delete external reviews they added themselves, but they may not edit or delete platform reviews submitted by customers. A platform review will not be removed merely because the reviewed professional dislikes or disagrees with it.

Paidang regularly checks for abuse such as duplicate images, abnormal accounts, and bursts of reviews, and accepts reports from users. Where abuse is confirmed, we may restrict, hide, or remove the reviews concerned, may lower the professional's platform credit score, and may take action on the account under Section 7.

Paidang may review, restrict, hide, or remove a review where we reasonably believe it is unlawful, false, fraudulent, infringing, discloses sensitive personal information, constitutes harassment, violates these Terms, or threatens the safety of the platform or its users.

Reviews reflect the views and experiences of their authors. They do not represent an opinion, recommendation, certification, or endorsement by Paidang. Paidang does not guarantee that any review is complete, accurate, or applicable to another customer's circumstances.

10. Ranking Boost

Paidang's Ranking Boost feature is an independent paid ranking and visibility feature.

Ranking Boost:

• Is not a ranking of professional ability;
• Is not an editorial selection;
• Is not a quality score;
• Is not a professional certification;
• Is not a recommendation or endorsement by Paidang.

Within the same ranking board and under the same applicable rules, ranking position is determined by the valid cumulative amount paid:

The higher the valid cumulative payment amount, the higher the ranking position.

Any person who satisfies the applicable Ranking Boost rules may make a payment toward an active professional profile, including the professional themselves.

Valid cumulative Ranking Boost payments remain associated with the professional's ranking record. If a professional disables Ranking Boost, their ranking entry will temporarily stop being displayed, but the valid cumulative amount already paid will not be reset and will not be refunded solely because Ranking Boost was disabled. If the professional later re-enables Ranking Boost, the previously accumulated valid payment amount will be restored and the ranking position will be recalculated under the Ranking Boost rules applicable at that time.

Payments affect ranking visibility only and do not mean that a professional is more skilled, safer, more reliable, or more suitable for any particular customer.

Ranking Boost affects position on the Ranking Boost board only. It does not affect Paidang marketplace search results, city or profession listings, or regular ordering. How those listings are ordered is explained on the relevant pages, and payments play no part; listing order likewise does not indicate professional skill or a recommendation by Paidang.

Paidang does not guarantee that Ranking Boost will generate:

• Page views;
• Clicks;
• Contacts;
• Inquiries;
• Customers;
• Bookings or orders;
• Revenue;
• Any other commercial result.

Detailed calculations, display rules, treatment of abnormal payments, and other requirements are governed by the Ranking Boost Rules displayed on the relevant page.

11. Ranking Boost Payments and Refunds

Ranking Boost payments are used to increase the relevant professional's valid cumulative payment amount and may affect that professional's ranking position under the Ranking Boost Rules. They do not constitute the purchase of customers, traffic, bookings, orders, or any specific commercial result.

Once a valid Ranking Boost payment has been credited:

• It will not be reset merely because the professional disables Ranking Boost;
• While Ranking Boost is disabled, the professional's entry will temporarily stop appearing in the relevant ranking;
• If Ranking Boost is re-enabled, the previously accumulated valid payment amount will be restored and will continue to participate in ranking calculations;
• Disabling Ranking Boost does not, by itself, constitute grounds for a refund.

Payments are processed by third-party payment service providers. Paidang does not directly store complete payment card details or other full payment-account credentials.

Except where otherwise required by applicable law or expressly provided in our Refund Policy, Ranking Boost payments that have been successfully credited to the ranking will not be refunded.

Failed payments, duplicate payments, unauthorized payments, refunds, chargebacks, and other abnormal payment circumstances are governed by the Ranking Boost Rules and Refund Policy displayed at the time of payment.

To the extent permitted by applicable law, abuse of refund or chargeback mechanisms without reasonable grounds may result in adjustments to related Ranking Boost records and restrictions on the relevant account or its ability to make payments.

12. Prohibited Conduct

When using Paidang, you must not:

• Impersonate another person;
• Submit false or materially misleading information;
• Use works, identities, or contact information that you are not authorized to use;
• Upload unlawful, infringing, fraudulent, threatening, harassing, hateful, or clearly inappropriate content;
• Manipulate Ranking Boost through fraudulent payments, technical attacks, or other improper methods;
• Circumvent, attack, or interfere with platform security measures;
• Create accounts through large-scale automated registration;
• Automatically scrape or collect users' personal information without permission;
• Use user contact information for spam marketing or harassment;
• Use Ranking Boost messages to publish unrelated advertisements, contact details, or spam;
• Use the Services for unlawful activities.

13. Third-Party Services

Paidang may provide links to WhatsApp, WeChat, Instagram, Xiaohongshu, Google, or other third-party services.

Such third-party services are independently operated by their respective providers.

Once you leave Paidang, your interactions with a third party are governed by that third party's own terms and privacy policies. Paidang does not control third-party platforms and does not make any guarantees regarding their services, content, or conduct.

14. Availability of the Services

Paidang is provided on an "as is" and "as available" basis.

We will use reasonable efforts to maintain operation of the Services, but we do not guarantee that:

• The Services will always be uninterrupted;
• Every feature will always remain available;
• All information will always be completely accurate;
• Data will never contain errors or be lost;
• The platform will satisfy every user's specific requirements.

We may modify, add, suspend, or discontinue certain features for maintenance, security, legal, business, or product-related reasons.

15. Disclaimers and Limitation of Liability

To the maximum extent permitted by applicable law, Paidang makes no guarantee regarding, and will not be liable for losses arising from:

• Acts or omissions of professionals or customers;
• A professional's identity, qualifications, professional competence, or legal compliance;
• Safety issues arising from in-person meetings or the provision of offline services;
• Service quality, delays, no-shows, or failure to complete services;
• Payments, refunds, or other financial disputes between customers and professionals;
• Personal injury or property damage;
• Disputes concerning the quality, delivery, or intellectual property rights of completed work;
• The actions of WhatsApp, WeChat, payment service providers, or other third-party services;
• Indirect, incidental, or consequential losses resulting from an inability to use the Services;
• Ranking Boost failing to generate expected traffic, customers, bookings, orders, or revenue.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law, nor does it affect any mandatory consumer rights provided by applicable law.

16. Account Suspension and Termination

We may restrict, suspend, or terminate an account where we reasonably consider such action necessary, including in cases involving:

• Violation of these Terms;
• Fraud or suspected fraudulent activity;
• Infringement;
• Manipulation of the platform or Ranking Boost;
• Threats to the safety of other users;
• Abuse of payment or refund mechanisms;
• Actions required by applicable law or regulatory authorities.

After an account is suspended or terminated, related profiles and content may no longer be publicly displayed.

Deletion and retention of personal data will be handled in accordance with our Privacy Policy.

17. Changes to These Terms

We may modify these Terms as our products, business, or legal requirements change.

If we make material changes, we will provide notice through the website, application, email, or another reasonable method and update the date at the top of this page.

Where permitted by law, your continued use of the Services after updated Terms take effect constitutes acceptance of the revised Terms.

18. Governing Law

These Terms are governed by the laws of the People's Republic of China, without prejudice to any mandatory consumer protection rights or other non-waivable rights available to users under the laws applicable in their place of residence.

19. Contact Us

If you have any questions regarding these Terms or the Paidang Services, please contact:

contact@hipaidang.com